Terms and Conditions
Welcome to our Gardening Services in Paddington. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you accept these terms in full. Do not continue to use our services if you do not accept all of the terms and conditions stated on this page.
1. Services Provided
We offer a comprehensive range of gardening services in Paddington, including but not limited to:
- Garden Maintenance: Regular upkeep of your garden, including mowing, weeding, pruning, and watering.
- Landscape Design: Creating and implementing garden designs tailored to your preferences and the local environment.
- Planting Services: Selection and installation of plants suitable for your garden's conditions.
- Seasonal Clean-ups: Preparation of your garden for different seasons, including leaf removal, mulching, and protective measures against weather changes.
- Hardscaping: Installation of non-plant elements such as paths, patios, fences, and garden structures.
2. Booking and Appointments
Booking Procedure: Services can be booked through our online platform, by phone, or in person. We require a minimum of 48 hours' notice for all appointments.
Cancellation Policy: Cancellations made at least 24 hours before the scheduled appointment will not incur any charges. Cancellations made within 24 hours may be subject to a cancellation fee.
3. Payment Terms
Pricing: Our services are priced based on the scope and complexity of the work required. All pricing details will be provided in the initial quote.
Payment Methods: We accept various payment methods, including cash, credit/debit cards, and bank transfers. Payment is due upon completion of the service unless otherwise agreed upon in writing.
Late Payments: Late payments may incur a fee of 5% of the total amount due for each week the payment is delayed.
4. Client Obligations
Access: Clients must provide adequate access to the property for our team to perform the agreed-upon services.
Responsibilities: Clients are responsible for ensuring that all necessary permissions and consents have been obtained for any work to be carried out on their property.
5. Liability
Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with our services. Our total liability shall not exceed the amount paid for the services in question.
Insurance: We carry liability insurance to cover any damages or injuries that may occur during the provision of our services.
6. Warranties and Guarantees
We guarantee our work for a period of 30 days following the completion of services. This warranty covers workmanship and plant health, provided that all client obligations have been met.
7. Termination
Either party may terminate the service agreement by providing written notice. In the event of termination, clients are responsible for payment for all services rendered up to the date of termination.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Australia.
9. Amendments
We reserve the right to revise these Terms and Conditions at any time. Any changes will be posted on our website, and it is the client's responsibility to review the terms regularly.
10. Privacy
We are committed to protecting your privacy. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy.
11. Force Majeure
We shall not be liable for any failure to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, wars, or other unforeseen circumstances.
12. Intellectual Property
All materials provided by us, including designs, plans, and documentation, remain our intellectual property and must not be reproduced or distributed without our explicit consent.
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between us and the client regarding our services and supersede all prior agreements and understandings, whether written or oral.